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Symlabs respects your privacy and recognizes your need for appropriate protection and management of your personal information such as your name, e-mail address, address, and phone and fax numbers.  We recognize that when you choose to provide us with information about yourself, you trust us to act in a responsible manner.  Symlabs has created this policy to inform you how your personal information will be treated as you use our Web site to gain information about our products and services.

 

Notice and Choice.  It is our intent to give you as much control as possible over your personal information.  In general, you can visit Symlabs on the Web without telling us who you are or revealing any information about yourself.  We do log your IP address to give us an idea of which parts of ourWeb site you visit and how long you spend there, but we do not link your IP address to anything personally identifiable.  We will ask your consent on the act of collecting personal information from you on our Web site.

 

Forms.  There are forms on our site in which you may voluntarily provide information such as your name, company, e-mail address, address, phone and fax number, and free form text fields to describe your comments or questions.  Generally this information is asked when you are requesting for more information about Symlabs and our products and services.  Any information you give to Symlabs through the use of a voluntary online form is for internal use only.  Symlabs does not sell, trade, or rent your personal information to others for any reason.  If you consent to receiving information from us, you will always have the option to "opt out" of receiving additional information.

 

Copyright, liability, and license to distribute.  You retain copyright on any material you submit to any of our web sites, mailing lists, or other forums.  You are also resonsible for any difamation or 3rd party right infringement.  We shall attribute your material to you and you grant to us nonexclusive, perpetual, irrevocable, royalty free, and unlimited license to distribute and display any material you submitted.  However, any material is only distributed in context for which it was intended, e.g. private email remains private, wiki material will be readable forever on wiki and RSS feeds, while bug tracking material will only be disseminated on bug tracking system, mailing lists, and support forums.  All material may be searchable.

 

Cookies.  We use "cookies" to personalize your Web browsing experience.  "Cookies" are small pieces of information that are stored by your browser on your computer’s hard drive.  Cookies help us determine how and when pages are visited and by how many people.  This technology does not collect any personally identifiable information that you do not specifically provide us.  Any information you provide us is used to improve the navigation of our Web sites.  Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that if you would rather not store the information for future use.

 

Security.  We maintain reasonable security measures to protect against unauthorized access, loss, misuse and alteration of the information under our control.  We refrain from collecting information that has high risk of abuse, such as information that is likely to be used for discrimination.  Symlabs uses proper anonymizing or pseudonymizing techniques when risk so demands.  However, Symlabs will comply with any legal request by competent authority.

 

EU concerns.  For purposes of data registry laws in various countries and jurisdictions, Symlabs (a corporation consisting of subsidiaries in many countries, but always contactable at its head quarters (HQ) at see Impressum) declares it maintains following registers with potentially personally identifiable information: customer register(s), sales lead register(s), accounting as required by law, public wiki or customer support sites with partially user generated content, user databases of the said sites, and marketing web sites.  Register description for each of these is available at Symlabs SA HQ and can be requested in writing from there.  This same contact can be used to request a copy of the data we hold about you or removal or rectification of your data.  To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections to your data.  Symlabs shall not engage in cross-border data transfers except as authorized by you.  However, such authorization can be inferred from commercial correspondence, including emails.

 

Customer concerns.  Symlabs enters in agreements, involving personal information, with its customers.  If you work for such a customer, please contact the management or HR department of your employer and ask them to request the information from Symlabs.  If you are a client of a Symlabs customer, you should ask them about any of your privacy concerns, as in such situation Symlabs is acting merely on instructions of its customer.

 

Policy subject to change, Questions.  If we decide to change our privacy practices, we will post those changes on this page so that you are always be kept informed of what data we collect, how we use it, and under what circumstances we disclose it.  Please check this page for changes from time to time to make sure you are aware of our latest privacy practices.  If you would like to be notified about policy changes as they happen or if you have any questions about this policy, please email your request to the contact indicated in Impressum.

 

Consent.  By using our Web site, you consent to the collection and use of this information by Symlabs.

 

Impressum / Imprint / Contact.  Responsible for contents of this site:

Antonio Navarro, Jeff Zukowski, Sampo Kellomäki,

Symlabs SA, R. Assuncao 42-10, 1100 Lisboa, Portugal

Tel: +351-213.422.183, fax: +351-213.422.185

email: symlabs@symlabs.com (please include "[Privacy]" on the subject line). NIPC/VAT-ID: PT-505287226. Latest update: 20090225.